About this role
Team Leader Customer Operations France (h/f/x) at Thorlabs. Location: Paris, Île-de-France, France. Role: leading team, driving operations, managing escalations Requirements: Degree in business or commercial education, several years in customer service/operations with 3+ years people management, ERP (D365 F&O) experience, fluent French & English, advanced Microsoft Office and SharePoint skills, occasional travel (~10%). Category: Customer Service Seniority: Mid Level Tools: ERP, Microsoft Dynamics 365 Finance & Operations (D365 F&O), Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint Commitment: Full Time Workplace: Hybrid Languages: French, English