About this role
Senior Manager for Operations (Card Servicing) at Capitalone. Location: Muntinlupa, National Capital Region, Philippines. Role: setting strategy, driving performance, developing talent Requirements: Minimum 5 years call center operations experience with 5 years in a managerial capacity; two years college-level education or equivalent; strong analytics, people management, strategy, process improvement; willing to work hybrid and night shifts. Category: Business Operations Seniority: Senior Level Tools: Microsoft Office, Google Suite, Integrated Mission Control (IMC) Commitment: Full Time Workplace: Hybrid Languages: English