About this role
Customer Experience & Systems Lead at undefined. Location: Beachwood, Ohio, United States. Role: Own and govern customer master data, Establish and maintain data standards, Manage and optimize customer-facing technologies Requirements: Bachelor’s degree in Business Administration or Information Systems; 5+ years in customer operations, data analytics, or systems management; strong analytical skills; experience with CRM/ERP (SAP, Salesforce); able to manage new systems; detail-oriented. Category: Data and Analytics Seniority: Mid Level Tools: Power BI, Excel, SAP, Salesforce Commitment: Full Time Workplace: Onsite Languages: English