About this role
Tier 3 Service Desk Lead at Ddcdine. Location: Washington, District of Columbia, United States. Role: lead escalation, troubleshoot issues, administer IAM Requirements: 8+ years enterprise IT operations, TS clearance, MS 365/Azure, ITIL, ServiceNow, strong PowerShell and automation, college degree preferred. Category: Information Technology Seniority: Senior Level Tools: Microsoft 365, Azure, Active Directory, ServiceNow ITSM, PowerShell Certifications: microsoft 365/azures, itil foundation or intermediate, servicenow Commitment: Full Time Workplace: Onsite Languages: English