About this role
Guest Service Agent - OSS Operator at Mandarinoriental. Location: Macau, Macau, Macao. Role: operating OSS, handling inquiries, documenting messages Requirements: High school diploma or equivalent, hotel experience preferred, proficiency with multi-line telephone systems and Opera PMS, excellent English verbal skills; Cantonese/Mandarin advantageous, ability to work flexible shifts. Category: Customer Service Seniority: Entry Level Tools: Opera PMS, OSS Commitment: Full Time Workplace: Onsite Languages: English