About this role
Telecommunications Operator at Massgeneralbrigham. Location: Boston, Massachusetts, United States. Role: operating switchboard, handling calls, coordinating emergencies Requirements: High school diploma required; 2–3 years customer service or call-center experience preferred. Must have strong phone and interpersonal skills, ability to prioritize, and familiarity with emergency code procedures. Category: Customer Service Seniority: Entry Level Tools: switchboard console, alphamate pager, voice-paging system, portable radios, cellular telephone Commitment: Full Time Workplace: Onsite Languages: English