About this role
Phone Operator at Overview. Location: Bell Gardens, California, United States. Role: answering phones, triaging calls, scheduling appointments Requirements: Answer multi-line phones, triage calls, schedule appointments, update patient data, and provide customer service. Requires CPR, high school diploma, 1 year of related experience, computer/PMS knowledge, typing ~25 wpm, and CA driver/transportation. Category: Customer Service Seniority: Entry Level Tools: NextGen (E.H.R. & PMS), E.H.R./Practice Management System (PMS), Microsoft Word, Microsoft Excel, Solution Reach Certifications: cpr Commitment: Full Time Workplace: Onsite Languages: English, Spanish