About this role
IT Support Desk Operator at McNaughton McKay Group. Location: Baton Rouge, Louisiana, United States. Role: responding requests, troubleshooting issues, documenting tickets Requirements: Entry-level IT support role; 1 year help desk or user-facing IT experience; strong customer service, communication, and troubleshooting; basic networking; hardware and ticketing experience. Category: Information Technology Seniority: Entry Level Tools: Windows, Networking, VPN, Printers, RF devices, Mobile devices, Ticketing systems Commitment: Full Time Workplace: Onsite Languages: English