About this role
NOC Shift Supervisor - Onsite (Shift: Monday thru Friday 7am to 4pm) at Quest Technology Management. Location: Roseville, California, United States. Role: Manage tickets, Escalate issues, Monitor SLAs Requirements: Oversee NOC operations, manage ticket queues, escalations, and SLAs; strong customer service and communication; able to work a 5-day onsite schedule including some weekends as needed. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English