About this role
Retention & Refunds Analyst at Sectigo. Location: Chennai, Tamil Nadu, India. Role: review refunds, validate eligibility, process refunds Requirements: 2+ years in billing operations, refund processing, customer support, or order management; case management with SLA focus; in-office role in Chennai; bachelor's degree preferred. Category: Business Operations Seniority: Mid Level Tools: Salesforce, Order Management System, Payment Processing, Certificate Revocation, Documentation and Knowledge Management Commitment: Full Time Workplace: Onsite Languages: English