About this role
Production Operations Lead at Makpar. Location: United States. Role: coordinating operations, managing incidents, supporting continuity Requirements: 7+ years IT operations/production support experience, 4+ years supporting production with incident/change/release processes, ServiceNow experience, API gateway and middleware familiarity, strong written communication. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, IBM webMethods, Kong, Apigee, MuleSoft, Azure API Management, AWS API Gateway, IBM API Connect, WSO2, AppDynamics, ELK, Splunk, OpenTelemetry, Grafana, Prometheus, OpenShift, Kubernetes Commitment: Full Time Workplace: Remote Languages: English