About this role
Sr. Associate, Compassionate Care at Lyft. Location: Mexico City, Mexico City, Mexico. Role: supporting customers, managing cases, escalating incidents Requirements: 2+ years managing sensitive customer cases, strong empathy and communication, ability to operate under pressure, multitasking, and flexible schedule including nights and weekends; resume in English. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English