About this role
Client Experience Manager at Guardian Roofing, Gutters & Insulation. Location: Auburn, Washington, United States. Role: leading teams, handling escalations, improving processes Requirements: 5+ years leading call/service center or customer-facing teams, KPI-driven management, de-escalation skills, CRM proficiency (ServiceTitan preferred), strong written/verbal communication and operational attention to detail. Category: Customer Service Seniority: Senior Level Tools: ServiceTitan, CRM Commitment: Full Time Workplace: Onsite Languages: English