About this role
Hotline Operator at Worldvision. Location: Herat, Herat, AF. Role: receiving calls, documenting feedback, referring cases Requirements: Bachelor's degree, 2+ years hotline/CRM/MEAL or community engagement experience, fluency in Dari and Pashto, confidentiality experience, basic English, CRM/DAP skills, MS Word/Excel competency. Category: Social Services Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, DAP, CRM Commitment: Full Time Workplace: Remote Languages: Persian, Pashto, English