About this role
Customer Service Representative at Peak6group. Location: United States or Florida or California or Colorado or New York or Washington. Role: diagnosing requests, managing calls, documenting conversations Requirements: Answer inbound calls/chats for personal lines policies, diagnose requests, process endorsements/cancellations, manage call metrics, and maintain policy documentation; 2 years agency or equivalent experience; knowledge of P/C operations preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English