About this role
Lead – Operations Support (Field & IT) at Otis. Location: Mumbai, Maharashtra, India. Role: supporting field, managing systems, driving improvement Requirements: 8+ years in elevator/contract management or IT; hands-on installation knowledge; basic IT/programming; familiarity with ServiceNow, Azure DevOps, Microsoft Power Platform, K2; experience with CATS/AMT/VO/SIP GO/SCS portals. Category: Project and Program Management Seniority: Senior Level Tools: ServiceNow (SNOW), Azure DevOps, Microsoft Power Platform, K2, CATS, AMT, VO, SIP GO, SCS Commitment: Full Time Workplace: Onsite Languages: English