About this role
Customer Service Representative at Arrow. Location: Yokohama, Kanagawa, Japan. Role: providing support, managing orders, resolving issues Requirements: 3+ years related experience, associate or high-school equivalent, strong English and Japanese written/verbal skills, Excel and system proficiency, ability to analyze issues and support sales/order-to-invoice processes. Category: Business Operations Seniority: Mid Level Tools: Excel, PDF, FAX, MyArrow, PCPRCE2 (Customer Part and Pricing System), e-Compass, Forecast Response, Sales Desktop (SDT), Quote Center Commitment: Full Time Workplace: Onsite Languages: Japanese, English