About this role
Operational Excellence Coach at Manulife. Location: Manila or Lapu Lapu City. Role: coaching leaders, facilitating training, leading projects Requirements: 5+ years in operations/process improvement in insurance or BPO, Lean Six Sigma Black Belt, project management certification, advanced Excel/PowerPoint, coaching and training experience. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Excel, Microsoft PowerPoint, Minitab, SPC Excel, Nice, Verint, IEX, ACD, CRM, Ticketing Systems, Knowledgebase, Learning Management Systems, Power BI Certifications: lean six sigma blackbelt, pmp, agile, scrum, copc implementation leader Commitment: Full Time Workplace: Hybrid Languages: English