About this role
Customer Service Operations Manager - ServiceMac at Firstam. Location: Fort Mill or Nevada or Iowa or Georgia or North Carolina. Role: managing team, monitoring operations, improving performance Requirements: 3+ years supervisory customer service experience in mortgage/financial services, knowledge of call center metrics, strong communication and analytical skills, bachelor’s preferred. Category: Customer Service Seniority: Mid Level Tools: VOS Commitment: Full Time Workplace: Hybrid Languages: English