About this role
Bilingual Customer Service Specialist at Twoharbors. Location: Coppell or Fort Mill. Role: Diagnose resolve, Lead empathy, Mitigate losses Requirements: Bilingual in Spanish and English; tech‑savvy; strong communication; adaptable; reliable; experience in collections, mortgage servicing, or call center operations. Category: Customer Service Seniority: Entry Level Tools: CRM, Call Center Software, Telephone System Commitment: Full Time Workplace: Onsite Languages: Spanish, English