About this role
Technical Customer Support Associate at Motorq. Location: Chennai or Bengaluru. Role: managing tickets, troubleshooting data, building reports Requirements: 3+ years in SaaS technical support/customer operations, strong Excel and SQL skills, familiarity with APIs and Jira Service Desk, excellent communication, analytical and problem-solving skills, ability to work across time zones. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, SQL, APIs, Jira Service Desk, Large Language Models (LLMs) Commitment: Full Time Workplace: Hybrid Languages: English