About this role
Experiments Team Manager at Thumbtack. Location: Makati City or Philippines. Role: leading team, managing workflows, driving improvements Requirements: 3+ years in customer support/success/service operations, 2+ years people leadership, experience launching pilots or rollouts, familiarity with Salesforce (SFDC) and Genesys, and willingness to work graveyard shifts, weekends, and holidays. Category: Customer Service Seniority: Mid Level Tools: Salesforce (SFDC), Genesys, spreadsheets, dashboards, project tracking platforms Commitment: Full Time Workplace: Remote Languages: English