About this role
Internship Position - Technical Customer Service at 1GLOBAL. Location: Amadora, Lisbon, Portugal. Role: resolving issues, investigating cases, updating tickets Requirements: Strong written and verbal English, proactive mindset, analytical and problem-solving skills, interest in telecommunications and customer operations, basic Microsoft Office proficiency, teamwork and organizational skills. Ticketing/CRM and GSM/VoIP familiarity are nice-to-haves. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, eSIM, GSM, VoIP Commitment: Full Time, Internship Workplace: Hybrid Languages: English