About this role
Global BPO & Operations Senior Expert at Hillebrand Gori (DHL Global Forwarding). Location: Haarlem, North Holland, Netherlands. Role: managing tickets, maintaining documentation, coordinating rollout Requirements: 6+ years in operations, BPO or PMO roles; strong process, documentation, reporting, and stakeholder communication skills; bachelor’s degree or equivalent experience. Category: Project and Program Management Seniority: Senior Level Tools: iRequire, BlueBook, SOPhie, Qlik Dashboards, FLOW Commitment: Full Time Workplace: Onsite Languages: English