About this role
Managed Services AI Platform Architect at Thinkahead. Location: United States. Role: designing platform, building workflows, driving adoption Requirements: Hands-on experience designing and delivering AI/LLM systems (agentic AI, RAG, orchestration), cloud-native platforms and integrations; background in IT operations/managed services; ServiceNow and observability integrations; strong execution mindset. Category: Engineering Seniority: Senior Level Tools: LLM, RAG, ServiceNow, ITSM, AIOps Commitment: Full Time Workplace: Remote Languages: English