About this role
Seacoast Service Partners - CALL CENTER MANAGER at Seacoast Service Partners. Location: Fort Myers or Cape Coral. Role: Lead team, Coach staff, Monitor performance Requirements: 5+ years in call center/ops leadership; 3+ years direct team management; KPI management; strong communication; Excel proficiency; HVAC/home services preferred. Category: Business Operations Seniority: Senior Level Tools: RingCentral, ServiceTitan, CRM, Microsoft Excel, General business systems Commitment: Full Time Workplace: Onsite Languages: English