About this role
Enterprise Support Agent at Clickatell. Location: Cape Town, Western Cape, South Africa. Role: monitoring systems, provisioning services, resolving incidents Requirements: Matric; IT Advanced Diploma and/or tertiary degree; ITIL 4 Foundation advantageous; networking and operating systems knowledge; proficiency or ability to learn Jira, eazyBI, and telephony systems. Category: Information Technology Seniority: Mid Level Tools: Jira, eazyBI, telephony systems, Rovo Certifications: itil 4 foundation Commitment: Full Time Workplace: Hybrid Languages: English