About this role
IT Operations Support at Getnet. Location: Boadilla del Monte, Community of Madrid, Spain. Role: monitoring systems, triaging incidents, supporting deployments Requirements: 2+ years in IT Operations or Production Support, L1 support experience, monitoring and ticketing tool proficiency (ServiceNow, Jira), ASIR and DAM education, Spanish and English required, rotating 24/7 shift experience preferred. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Jira, AWS, Dynatrace, Elastic Kibana Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: Spanish, English