About this role
Head of Customer Support Operations at Sensi.AI. Location: Austin or Israel. Role: building reporting, leading escalations, driving projects Requirements: Experience scaling B2B customer support operations, building reporting and Voice of Customer programs, driving cross-functional projects, strong analytical and executive communication skills, AI/tools adoption mindset; Austin-based, hybrid. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English