About this role
Director, Customer Resolutions at Ocwen Financial Corporation. Location: United States. Role: Leading strategy, Overseeing global delivery, Driving technology-enabled transformation Requirements: Bachelor’s degree required; 8–10 years mortgage/collections experience; leadership in multi-site/global operations; XP with analytics/AI; regulatory knowledge. Category: Business Operations Seniority: Senior Level Tools: CRM, Analytics Dashboards, AI-enabled tools, Dialers, Digital self-service Commitment: Full Time Workplace: Remote Languages: English