About this role
E-commerce Customer Service and Platform Operations Consultant at ICAO. Location: Montreal, Quebec, Canada. Role: supporting operations, handling orders, supporting customers Requirements: First-level university degree, 5+ years relevant experience, 2+ years with Adobe Commerce/Magento, proficiency with Microsoft Office 365 and CRM, strong communication and attention to detail, fluent English. Category: Customer Service Seniority: Senior Level Tools: Adobe Commerce (Magento), Microsoft Office 365, Outlook, Excel, Word, Oracle, SAP, Quantum, CRM Commitment: Full Time Workplace: Hybrid Languages: English