About this role
Associate Manager, GBS - CC Social Media at Kraft Heinz. Location: Mexico City, Ciudad de México, Mexico. Role: leading operations, managing team, driving improvements Requirements: Lead day-to-day social media consumer engagement in a contact center, drive service/quality/productivity goals, translate social listening into operational improvements, and coach team to high performance. Category: Communications and Public Affairs Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English, French