About this role
Supervisor, Customer Service at Celanese. Location: Mexico City, Distrito Federal, Mexico. Role: leading team, fulfilling orders, improving processes Requirements: Lead customer service team to execute order-to-cash, resolve complaints, ensure compliance (ISO, SOX), meet KPIs; MA/BA, leadership and 4+ years customer service experience, fluent English/Spanish, MS-Office; SAP/Salesforce a plus. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office, SAP, Salesforce Commitment: Full Time Workplace: Onsite Languages: English, Spanish