About this role
WFM Supervisor at Rapid Response Monitoring. Location: Corona, California, United States. Role: Supervise team, Forecast schedules, Develop analytics Requirements: Bachelor’s degree; 3+ years call center management; 2+ years workforce management; Kronos; Excel; SQL; security clearance. Category: Business Operations Seniority: Mid Level Tools: Kronos, Power BI, Excel, SQL, VBA, Microsoft 365 Certifications: security clearance Commitment: Full Time Workplace: Onsite Languages: English