About this role
Operations Supervisor at Rapid Response Monitoring. Location: Henderson or Syracuse. Role: supervising staff, monitoring calls, training staff Requirements: Leads and supports control center staff; handles emergencies; ensures service levels; requires 2-year degree or military equivalent; management experience preferred. Category: Business Operations Seniority: Mid Level Tools: CRM software, Automation platforms, Headset Certifications: security Commitment: Full Time Workplace: Onsite Languages: English