About this role
Lead Supervisor, Operations at Overview. Location: Lahore, Punjab, Pakistan. Role: analyzing metrics, resolving escalations, presenting reports Requirements: 2+ years call center operations experience, strong analytical skills, Excel and PowerPoint proficiency, presentation and escalation management skills, C1 English, and a Bachelor's degree required. Category: Business Operations Seniority: Entry Level Tools: Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English