About this role
NIH Emergency Call Center Supervisor at BTS Software Solutions. Location: Bethesda, Maryland, United States. Role: Oversee operations, Manage personnel Requirements: Minimum 5 years of call center supervisor experience; experience in high-availability environments preferred; certifications optional. Category: Information Technology Seniority: Mid Level Certifications: call center management, itil foundation Commitment: Full Time Workplace: Onsite Languages: English