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Call Center Supervisor @ Gesher Human Services

Detroit, Michigan, United StatesOnsiteFull TimePosted 25 days ago

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About this role

Call Center Supervisor at Gesher Human Services. Location: Detroit, Michigan, United States. Role: leading onboarding, monitoring quality, coaching staff Requirements: High school diploma, 2+ years customer service/call center/workforce development or human services experience; supervisory or coaching experience preferred; strong verbal communication, problem-solving, organization, and proficiency with Office 365 and databases. Category: Customer Service Seniority: Entry Level Tools: Office 365 Commitment: Full Time Workplace: Onsite Languages: English

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