About this role
Supervisor, PERC at Velocity Clinical Research. Location: Lübeck, Schleswig-Holstein, Germany. Role: monitoring performance, coaching recruiters, assigning leads Requirements: 2+ years in clinical research or healthcare call center, supervisory experience preferred; strong knowledge of study recruitment and screening; proficiency with Salesforce/RealTime/Veeva and Microsoft Office; leadership, coaching, QA, and analytical skills. Category: Customer Service Seniority: Entry Level Tools: CEBOD dashboard, Salesforce, RealTime, Veeva, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English