About this role
WFM Supervisor - KL at Teleperformance. Location: Petaling Jaya or Kuala Lumpur. Role: Scheduling, Reporting, Collaboration Requirements: Bachelor's degree; 1-3 years in workforce management; English required; Malay and Mandarin preferred; willing to work in Penang/Kuala Lumpur. Category: Business Operations Seniority: Mid Level Tools: Nice, IEX, Aspect, Verint, Genesys, AVAYA, Power BI, WFM Commitment: Full Time Workplace: Onsite Languages: English, Malay, Chinese