About this role
Social Media Project - Operations Supervisor - English Speaking at Teleperformance. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: Oversee team performance, Prepare reports, Coach and motivate agents Requirements: 2+ years as team lead/supervisor in BPO/call center; English proficiency; reporting via Excel; good communication and problem-solving; able to work 24/7 rotational shifts. Category: Customer Service Seniority: Mid Level Tools: Excel Commitment: Full Time Workplace: Onsite Languages: English