About this role
SME Supervisor at Carrier Enterprise. Location: Syracuse, New York, United States. Role: managing team, tracking metrics, coordinating updates Requirements: Associate's degree or equivalent; 4+ years experience in business/communications/supply chain/HVAC; leadership and coaching skills; proficiency with Salesforce CRM and Microsoft Office; experience managing support teams and driving process improvements. Category: Customer Service Seniority: Mid Level Tools: Salesforce CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams Commitment: Full Time, Part Time Workplace: Onsite Languages: English