About this role
Floor Supervisor at SWC Group. Location: Carrollton, Texas, United States. Role: Manage workflows, Audit performance, Report metrics Requirements: 3+ years supervisory experience in a customer service call center; proficient in Word/Excel; strong multi-tasking; excellent interpersonal skills; HS diploma; US work eligibility; background check and drug test. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English