About this role
Supervisor, Quality at Concentrix. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: supervising evaluators, analyzing quality, leading improvements Requirements: Supervisory experience overseeing quality evaluators, ability to analyze quality metrics, identify trends/root causes, lead corrective action plans, and collaborate with business stakeholders. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English