About this role
Supervisor, Contact Center at SchoolsFirst FCU. Location: Tustin, California, United States. Role: supervising team, resolving escalations, managing operations Requirements: High school diploma/GED, 5+ years related experience, supervisory experience, ensure member service quality, manage staffing/training, compliance with policies and BSA regulations. California Property Casualty Insurance license mentioned for Insurance Services supervisors. Category: Customer Service Seniority: Senior Level Certifications: california property casualty insurance Commitment: Full Time Workplace: Onsite Languages: English