About this role
Supervisor at 1199SEIU Benefit Funds. Location: New York, New York, United States. Role: supervise staff, analyze reports, coach staff Requirements: Leadership in a high-volume healthcare or call center; bachelor's degree or equivalent; union environment familiarity; strong coaching and analytics. Category: Customer Service Seniority: Mid Level Tools: Genesys Cloud, E-time, Call Management System Commitment: Full Time Workplace: Onsite Languages: English