About this role
Supervisor, NOC at RealPage, Inc.. Location: Texas, United States. Role: supervising agents, monitoring queues, handling incidents Requirements: 3+ years NOC/network operations experience, 1+ year lead/supervisor experience, high school diploma required (associate or bachelor preferred), ability to work 24/7 shifts/rotations, incident and escalation handling, coaching experience; networking certs (CCNA, CWNA, JNCIA, Network+) preferred. Category: Engineering Seniority: Mid Level Tools: switches, routers, servers, access points, NVRs, GPON OLTs, PDUs, Dish Smartbox Certifications: ccna, cwna, jncia, network+ Commitment: Full Time Workplace: Onsite Languages: English