About this role
Supervisor, Quality Control- Call Monitoring at Newrez. Location: Coppell, Texas, United States. Role: Supervising analysts, Tracking performance, Overseeing training Requirements: 6+ years mortgage servicing experience; prior supervisory experience preferred; experience in call center or call audit; proficient in MS Word/Excel; knowledge of mortgage regulations and GSE guidance. Category: Quality Assurance Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, ACES Commitment: Full Time Workplace: Onsite Languages: English, Telugu