About this role
Customer Experience Center Supervisor at Americo Financial Life and Annuity. Location: St. Joseph, Missouri, United States. Role: handling calls, coaching associates, monitoring performance Requirements: High school diploma required; 2+ years contact center/customer service experience; strong communication, coaching, and multitasking skills; proficiency with Microsoft Office and CRM; prior lead experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM Commitment: Full Time Workplace: Onsite Languages: English