About this role
Supervisor, Customer Service at Blackhawk Network. Location: Hemel Hempstead or Swords or Cologne or Amsterdam or San Salvador or Athens. Role: leading team, monitoring performance, ensuring compliance Requirements: Proven experience leading customer service teams (managing 10+ direct reports), QA/KPI management, training and coaching, stakeholder collaboration, reporting and compliance; financial services experience preferred and familiarity with AI/tools desired. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English